Employer of choice
Hospitality can be demanding, but we believe it’s worth it when you feel supported.
We back our team by creating a work environment that promotes their well-being, development, and recognition.
Staff wellbeing
We prioritise the mental, physical, and emotional health of our employees through a variety of programs and services:
Wellness Committee
Monthly initiatives like diabetes awareness, cancer detection, GBV awareness, Wellness Days, dietician consultations, BodyShift, and more.
Onsite Support
An onsite nurse twice per week and a social worker once per week, offering care and counselling when needed.
Trauma Counselling
Available to staff for emotional support.
Diversity and inclusivity
At The Vineyard, diversity isn’t a policy—it’s a reflection of the world we live in and the community we serve. We’re committed to creating a workplace and guest experience where everyone feels seen, heard, and valued, no matter their background, identity, or story. Inclusion is about more than ticking boxes—it’s about listening, learning, and doing the work to build a culture of respect, representation, and belonging. Because only when we honour our differences can we truly move forward together.
Learning and development
We provide the tools and opportunities for our staff to expand their skills or take their career to the next level.
Cross-Training
If someone is interested in learning new skills in another department or role, we provide opportunities to do so.
Personal Development
Based on performance reviews and 360 feedback, we create tailored development plans for our staff’s specific career goals.
Youth Development
Every year, we award three hospitality management and three professional cookery bursaries to unemployed youth. Trainees rotate through departments and receive mentorship from staff and managers.
Leadership Development
We offer three leadership development programs tailored to Supervisor, Manager, and HOD levels.
Coaching
We provide executive and career coaching to support personal growth.
Annual Training Budget
Training needs are identified from performance reviews, and our budget supports both internal and external providers, bringing in experts when necessary.
Bursaries
Staff are offered two hospitality-related bursaries annually (chef, F&B, hospitality management) and nine WSET bursaries each year. We also assist our HR professionals in applying for SABPP certification.
Recognising and rewarding employees
We believe in acknowledging the hard work and contributions of our team:
Inter-Hotel Challenge
An annual event where staff can showcase their skills and teamwork.
Long Service Awards
Recognising loyalty with special acknowledgments.
Dare to Care Facebook Page
Recognising staff who live our values.
Annual Incentive Programme
An annual reward for outstanding performance.
Gathering feedback
We’re committed to continuously improving our workplace based on staff feedback:
Annual Culture Survey
We listen to staff to assess job satisfaction and areas for improvement.
Performance Reviews
These give our staff a chance to share their goals and receive constructive feedback.
Quarterly Staff Meetings
Keeping the lines of communication open for ongoing feedback and updates.
Building a positive workplace culture
We create a positive, supportive, and team-oriented culture through a variety of activities:
Annual Wellness Day
A day dedicated to staff health and well-being.
Staff Appreciation Day
A day to thank staff for their hard work and contributions.
Workshops
Including “Building Bridges” and “Dare to Care,” designed to enhance communication and strengthen our team.
Sports Leagues
Soccer and Netball leagues offer fun ways to build camaraderie.
RAK (Random Acts of Kindness)
Encouraging acts of kindness among our team to build a supportive environment.
At The Vineyard Hotel, we take pride in being an employer who listens, supports, and develops our team. If you’re looking for a place where you can thrive and grow, we’re the right fit for you.
