Crafting a new check-in experience for our guests

We know that, for many of our guests, The Vineyard Hotel is a place where friends, families and travellers meet and stay.

In our ongoing effort at offering only the best guest experience, we are currently in the process of completely redesigning the check-in experience.

Between June 6th and July 6th, 2022, our teams will be hard at work removing the old and building the new.

We’re getting rid of queues and kicking the old reception counter to the curb. In their place will be a more direct connection between our customers and our attentive staff.

It is our wish that every guest enjoys a more personalised experience when checking in at The Vineyard Hotel.

Building that new check-in experience is going to be a little messy and quite noisy. Please be patient with us during this time – we promise, it will be worth it.

If you’re staying with us during June or July, please let us know when you are arriving so we can meet you in the lobby and guide you through our temporary reception area.

We look forward to welcoming you to The Vineyard and hope to see you soon!