FAQ
Can you arrange a airport shuttle for me?
Yes, we can arrange an airport shuttle. Please email your request to Reservations@vineyard.co.za or guestrelations@vineyard.co.za
Is breakfast included in the price?
Yes, breakfast is included.
Do you have adjoining rooms?
Yes, we do. Available in Courtyard facing standard and Courtyard facing deluxe room types Courtyard facing standard – 4 sets Courtyard facing deluxe – 6 sets
Do you have rooms that have services for those with disabilities?
Yes, we do – Namely 4 * Courtyard facing luxury rooms
Are there car parking spaces or a car park?
We have 2 car parks available
At what time can I check-in? By what time must I check-out?
Check in: 14:00
Check out: 11:00
Check out: 11:00
Are extra beds and baby cot available in the room?
These are available on request and whilst inventory is available
If I change the dates of my stay, will this influence on the price?
Your rate could change if you change the dates
How far are you from the airport?
The Hotel is approximately 20 – 30 mins from the airport and around 20km
What time is dinner?
Dinner is served from 18:30 and the last order is to be placed by 21:45
What time is breakfast?
Weekdays: 06:30 – 10:30
Weekends: 07:00 – 11:00
Weekends: 07:00 – 11:00
What are your best rates?
Book direct on our website for the best rate
Do you allow pets?
Regrettably, not
Do you have a spa?
Angsana Spa is located at the hotel , next to our Pool/Gym area
Do you have pool?
yes, we have 2 pools – 1 outdoor and 1 indoor heated pool
How do I book garden walk?
you are welcome to book for the Garden Walk via our Food and Beverage office,
contacting eat@vineyard.co.za or 021 654 4515
contacting eat@vineyard.co.za or 021 654 4515
Do you offer baby-sitting services?
We do offer baby-sitting via a company called Kids@Heart and booked via our travel desk.