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Responsible BusinessCommitted to caring

Running a responsible business isn’t about getting it right every time. It’s about trying, failing, learning, and making choices that push us in the right direction.

Here’s where we stand

We’re not perfect, but we are committed to being ethical, sustainable, and making a real difference in our community—and we invite you to hold us accountable.

Ethical Practices

We expect honesty, fairness, and accountability from our team. We have policies in place to protect staff, prevent discrimination, and encourage ethical decision-making. But policies aren’t enough; culture matters. We hold ourselves to high standards, where true ethics come down to how we act when no one is watching.

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Sustainability

We take sustainability seriously. Sure, we use energy, water, and resources daily. But we are working to minimise waste, conserve energy, and make smarter choices. It’s an ongoing journey, and we know there’s always more to do.

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Employer of choice

Hospitality can be a tough industry, but we believe people do their best work when they feel valued.

We offer training, bursaries, and real career growth opportunities. We are constantly improving our workplace policies to support our staff’s wellbeing.

Are we perfect? No.
Are we trying? Absolutely.

Community outreach

Community outreach isn’t just corporate social responsibility; we believe it’s our responsibility.

Our focus is on youth development, helping young people gain skills, experience, and a foot in the door.

We partner with organisations like the Amy Foundation and The Homestead to provide real opportunities in hospitality. We host career days, offer bursaries, and participate in initiatives like FutureMe & World of Work Day.

Diaries & Discoveries

Life of a Micro-green: A Story of Sustainability at The Vineyard Hotel

18 July 2025 5 min read

We dare you to join us on tortoise time

4 July 2025 8 min read

The Eastern slopes of Table Mountain: our unexpected backyard

27 June 2025 3 min read